Revolutionizing your Hotel Experience with Cotell Intelligent Technology

Imagine you’ve been working tirelessly for about a year and you desperately need a break to freshen up your mind and your body. What you need is a vacation with a chilling and pleasant experience. This experience is enhanced by the hotel you’re staying at and the amenities that the hotel is providing to its guests for their satisfaction. Some typical amenities include a bed, shower, refrigerator, coffee machine, hair dryers, and landline phones. In this post, we will discuss how our products can revolutionize your hotel experience

How Do We Do It?

Customer Comfort and Convenience

Our products are designed to give our guests the highest level of comfort during their stay. Like, some guests prefer coffee while others prefer a good cup of hot mouth-watering tea. This sort of diversity in products always focuses on the comfort and satisfaction of guests to give them an unforgettable experience during their stay.

Integration with High-Technology

The hotel industry in the modern world directly depends on technology. Technology has a great impact on guests as well as the hotel. By providing high-tech amenities like high-speed internet, telephones, and hair dryers, the user experience is enhanced in so many ways. Guests can stay connected with their friends and family and could be more productive during their stay.

Reduced Environmental Impact

We design our products to be energy-efficient at the highest level and most hotel stayers love this trait of our products. This helps in energy conservation and contributes to a more sustainable future. With the help of our energy-efficient products

Continuous Optimization

Innovation and optimization in our products are our mottoes. Our highly qualified research and development strive hard day and night to stay on top of the hotel amenities industry. Our products contain high-quality and high-technology parts that not only make them environmentally sustainable but also durable and long-lasting.

What does that bring to the table?

Achieving Customer Loyalty

By achieving the aforementioned traits, we are able to gain the trust of our customers. The same goes for our customers i.e. hotel owners as they gain loyal guests who are satisfied by our coordinated business plans, amenities, and services that we provide to them.

Customer Repetition

Satisfied customers are more likely to revisit the hotel, bringing more revenue and profit for the hotel. Our products contribute a significant role in increasing the feat of repetitive customers.

Good Reviews

Guests who have tremendous experience at the hotels equipped with our amenities leave good reviews and ratings online. This results in grabbing the attention of potential guests who are planning on having a vacation of their own. These potential guests are most likely to visit and book a room in the hotel

Brand Image

With customer satisfaction from both ends, the hotel and the customers, our brand is continuously growing as a public image. We help the hotels to prosper by providing them with high-tech and eco-friendly amenities products.

Final Thoughts

By taking all the steps discussed in this post, hotels and we both create a strong brand image which helps in creating a loyal customer base and increases sales and profitability.

These steps are also helpful in the sustainability of hotels in a saturated marketplace and to keep their spot on the top.

Popular Blogs

7 Steps to Consider while selecting a hotel for a trip

Everyone enjoys a good old vacation with someone they like to be with. Whether it’s a holiday with your family or friends or a honeymoon trip for a newlywed couple, vacation brings peace of mind and body to one’s fast-track life. A dream accommodation like a high-end hotel brings a feather to the cap of the vacation. In this post, we will discuss 7 major steps to consider while selecting a hotel for your vacation: Make a list of what you want While planning a trip, I’d recommend making a list of things and items you want to have while staying. It will help you in good planning for an enjoyable vacation and will make less chance of saying “Oh! I forgot that!”. Compare your list with the amenities that the hotel might provide and the necessary stuff that you must carry by yourself. Read Reviews and weed out the undesired options One of the most important steps while selecting a hotel is to read positive as well as negative reviews by past customers and users and their experience while staying at your potential stay point. This will give you an idea about the hotel and its services and will help you to stay away from the worst options during your vacation. Look out for amenities and complimentary stuff It is necessary to look up facilities and resources as well as complimentary stuff that the hotel might provide, before booking the hotel for your stay. This case mostly includes stuff like WIFI, hair dryer, parking, shuttle services, and clothes iron. Hotels have some hidden charges in the name of these amenities that might affect your budget negatively. Location Matters It is highly recommended that you consider a hotel which is near to tourist attractions, famous restaurants and other places like amusement parks and movie theaters. Like some hotels advertise themselves as “some walking distance from the Taj Mahal”, but in reality, they mean to say that walking distance to the bus stop where you can get on board the bus and have a 30-minute long journey to the Taj Mahal. Safety and Security In recent years, the tourism sector has been affected by many factors such as terrorism, crime, health issues, and climate change. One should consider a hotel that MUST have strict policies and arrangements for safety and security for its visitors so that they can enjoy their vacation with complete mental peace. Consider budget-friendly options Setting a budget is the most important aspect of a trip. One should do their research and set a budget on an average scale of the location they are visiting. They are many hotels that provide better and better services and amenities at cheap prices to compete with the hospitality marketplace. Filter out your best matches After consideration of the above factors, you might now be able to filter out the best matching hotels in the location you are visiting for your trip. Consult with your partner, family, and friends and finalize the hotel which suits your requirements the most to make your vacation enjoyable and memorable. Conclusion Vacations are planned for mental peace, and relaxation, and to create memories with your loved ones. Great accommodation adds more value to their journey. Considering factors such as budgeting, location, security, and amenities could be helpful for them to choose a dream hotel of their desire and to live memories worth remembering for the rest of their lives. 

Telephone in Hotels: A Brief Overview

Sadly, landlines are becoming extinct. In 2004, almost all-American adults had access to a landline at home, but now that percentage has dropped to about 40%. Businesses as a whole should follow suit. However, hotels typically resist change and continue to use landlines despite their antiquated nature. Although transitions might be unsettling, hotels must constantly adapt to be competitive, like any other service industry. In light of this, we decided to investigate the evolution of hotel phone systems in the past and future. Primitive Hotel Telephone systems It's hard to imagine for today's youth, but there was once a period when only the wealthy had access to telephones. Only the most expensive hotels of the late 1800s and early 1900s had telephones for their guests, and even then, it was usually only a single wall phone in the lobby. Employees may have had access to a desk phone that connected them to an outside operator for all calls. The telephone industry underwent a radical transformation in the 1930s. This was the first time the mouthpiece and earpiece of a telephone were integrated into a single device, and the rotary dial allowed for quick, direct dialing of another number. While mobile phones were still seen as a luxury at the time, this marked a significant shift in the hospitality business. The need for in-room phone extensions increased as visitors took advantage of the newfound convenience of making direct phone calls to other guests, the front desk, and external lines. As the use of telephones for personal and professional purposes skyrocketed over the subsequent decades, hotels could take advantage of this trend by taking bookings by phone. Future and Existing Hotel Telephone Systems Due to bandwidth limitations, most conventional phone companies predicted that voice would never go over the Internet when it first became popular in the mid-1990s. They were correct at the time, but the concept was never completely abandoned, and in 1995 the first "internet phone" was introduced. Although the technology was rudimentary initially, it advanced swiftly, and by 2003, Skype had brought VoIP to the general public. Companies immediately discovered the cost savings and improvements to audio quality, phone functionality, and user experience that VoIP telephony could provide. There was no doubt that hotels would reap the most benefits from VoIP due to the enhanced features it would provide to both employees and customers. Voice over Internet Protocol (VoIP) hotel phone systems, like Voice ware by Phone suite, provide consumers with many options. Nowadays, hotel workers may look up visitors or coworkers by name and transfer calls with a simple mouse click. The caller's name, room number, native language, VIP status, and other information are instantly available to front desk staff when they receive a guest's call. A missed call may also be avoided with the use of automation software. In addition, visitors may make use of the message services and personalize their morning calls with the forecast, snooze options, and more when using VoIP systems. Guest calls that go unanswered or to a busy signal will no longer be charged. There are triumphs for all those involved. This New Era of Cloud-Based Computing Telephone applications have recently joined the ranks of the many other types of software that have benefited from the rise of cloud and SaaS providers. As the sophistication of technology and the expectations of consumers have increased, hotel phones have evolved to include much more than simply the ability to make and receive phone calls. Cloud-based management services have benefited the hospitality industry because of the increased complexity and management demands posed by more advanced technologies. Hotel owners and managers can now take advantage of the full suite of features offered by modern phone systems for a much more reasonable and consistent monthly operating expenditure than was previously possible due to the elimination of the need to build a server, purchase their hardware, and hire IT staff or outside contractors to run it. More and more hotel owners will likely use cloud-based systems in the near future to increase their properties' attractiveness, customer satisfaction, and employee productivity. Another paradigm shift occurred in the 1960s with the introduction of touch-tone telephones. Touch-tone phones sped up dialing and made automated menus for phone calls possible. Caller ID, simultaneous calls, call waiting, and call transfers are just some of the perks available to hotels because of this advancement. Yet, the vast majority of hotels continued to use antiquated PBX technology. Throughout the following several decades, neither sound quality nor connection changed much.

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